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How To Contact The Iowa Lottery

Listed below is information about how to contact us.

The Iowa Lottery has five locations statewide. Each Regional Office is responsible for the delivery of tickets and the paying of prizes. Prizes up to and including $250,000 can be claimed at any of the lottery's offices in Clive (Des Moines area), Council Bluffs, Storm Lake, Mason City or Cedar Rapids. Prizes greater than that must be claimed at lottery headquarters in Clive. Office hours are Monday through Friday from 8:00 am to 4:00 p.m.

  • For Iowa Lottery office contact information, click here.
  • If you have a question, comment or concern you want us to know about, send an e-mail to our Webmaster: Please include your name, address and telephone number.
  • For information on the Iowa Lottery's Open Record Policy, click here (PDF file).