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How To Contact The Iowa Lottery

The Iowa Lottery has five locations statewide. Each Regional Office is responsible for the delivery of tickets and the paying of prizes. All prizes can be claimed at the Regional Offices except for the jackpot prizes and occasional special prize packages which must be claimed at the headquarters office in Des Moines. Office hours are Monday through Friday from 8:00 am to 4:00 p.m.

If you are looking to contact Iowa Lottery headquarters or an Iowa Lottery regional office, click on the following link:

If you have a question, comment or concern you want us to know about, send an e-mail to our Webmaster. Please include your name, address and telephone number.

For further information on the Iowa Lottery's Open Record Policy, click on the following link (pdf file):