FAQs

Player Security FAQs

The Iowa Lottery is committed to ensuring that all aspects of our games are conducted in a secure manner with fairness and integrity. We all need to remember to protect ourselves and double-check the information we receive. Following a few easy reminders can help us all protect ourselves, and the Lottery provides a number of security tips -- see our Player Security pages for more information.

If you ever have a concern about the Iowa Lottery, it's products or operations, please call the lottery immediately at 515.725.7900 or e-mail us at wmaster@ialottery.com. If you have a security-related concern, please report it directly to the Iowa Lottery Security Department at 515.725.7888.