Player Security

Reporting Fraud and Scams

If you are ever in doubt about information that supposedly came from a legitimate lottery, call the Iowa Lottery and ask for our Security Division; send us an email or mail information to us at the address below.

Iowa Lottery
13001 University Ave.
Clive IA 50325-8225
Telephone: 515-725-7900
(TTY Relay Iowa: 1-800-735-2942)
E-mail: wmaster@ialottery.com

You also can report suspicious information or fraud attempts to your local law enforcement agency or the Iowa Attorney General's Office. The contact information for the Attorney General's Office is below:

Iowa Attorney General
Consumer Protection Division
1305 E. Walnut St.
Des Moines IA 50319
515-281-5926; 1-888-777-4590
E-mail: consumer@iowa.gov
(Be sure to add your full name, mailing address and telephone number.)

The Federal Trade Commission also works for the consumer to prevent fraudulent, deceptive and unfair business practices in the marketplace and to provide information to help consumers spot, stop and avoid them. To file a complaint or to get free information on consumer issues use the contact information below:

Federal Trade Commission
Consumer Response Center
600 Pennsylvania Ave. NW
Washington DC 20580
1-877-FTC-HELP (1-877-382-4357)
TTY: 1-866-654-4261
E-mail: www.ftc.gov

IC3, or Internet Crime Complaint Center, is another resource in fighting Internet scams. IC3 is a partnership between the FBI and the National White Collar Crime Center. If you believe you've been the victim of a scam online, you should first contact your local law enforcement agency. But IC3 can be a resource as well. Analysts there review and research the complaints made to the site, sending out information to local, state, federal or international law enforcement as appropriate

You can reach the IC3 at www.ic3.gov. Follow the instructions on the site to file a complaint about an online scam that happened to you.

If you ever have a concern about Iowa Lottery products or operations, please call us at 515-725-7900 or e-mail us at wmaster@ialottery.com.