Player Security

Security Reminders Printed On Tickets

The Iowa Lottery provides customer-security reminders on the back of both its lotto and instant-scratch tickets.

Lotto Tickets

The following information is printed on the back of lotto tickets sold in Iowa:

back of lotto ticket

    "Players should check tickets prior to leaving Lottery retailer. Make sure your ticket represents the game and numbers you want and the drawings you want to enter. Players are responsible for determining whether a ticket is a winner. The Lottery recommends players use the following sources: watch the televised drawing (if available); listen to local radio station (if available); check local newspaper (if available); call Lottery offices (telephone numbers provided in brochure); ask retailers to print winning numbers from the terminal; check the Lottery home page at www.ialottery.com.

    "Sign ticket before claiming. Parent or guardian must also sign ticket for any claimant who is a minor."

    "If you believe you have won, and the terminal rejects or a retailer disputes the validity of your prize claim, submit your claim directly to: Iowa Lottery, 2323 Grand Ave, Des Moines, IA 50312-5307. All risks of redeeming the ticket remain with the player."

    Scratch Tickets

    The following information is printed on the back of instant-scratch tickets sold in Iowa:

    back of scratch ticket

    "If you believe you have won, and the terminal rejects or a retailer disputes the validity of your prize claim, submit your claim directly to: Iowa Lottery, 2323 Grand Ave, Des Moines, IA 50312-5307. All risks of redeeming the ticket remain with the player."

    Don't be scammed! If you ever have a concern about the Iowa Lottery, its products or operations, please call the lottery immediately at 515-725-7900 or e-mail us at wmaster@ialottery.com. If you have a security-related concern, please report it directly to the Iowa Lottery Security Department at 515-725-7888.