The Iowa Lottery provides customer-security reminders on the back of many of its tickets so you'll have the information at your fingertips.
The following information is printed on the back of lotto tickets sold in Iowa:
"Players should check tickets prior to leaving Lottery retailer. Make sure your ticket represents the game, numbers, and drawings you want. Players are responsible for checking their own tickets. Go to ialottery.com for information about claim periods (number of days after a drawing to cash winning tickets), overall odds of winning a prize, games, promotions, winning numbers and claiming prizes.
Sign ticket before checking it or claiming your prize. Parent or guardian must also sign ticket for any minor.
If you believe you have won, and the terminal rejects or a retailer disputes the validity of your prize claim, submit your claim directly to Iowa Lottery Authority. All risks of redeeming the ticket remain with the player."
The following information is printed on the back of instant-scratch tickets sold in Iowa:
"Claim prizes within 90 days of Lottery publicly announcing end date for game cashing. If terminal rejects or a retailer disputes the validity of your prize claim, submit claim to Iowa Lottery. All risks of redeeming the ticket remain with the player."
If you ever have a concern about Iowa Lottery products or operations, please call us at 515-725-7900 or e-mail us at firstname.lastname@example.org.