Receipts Are Available.
Ask For One Today!

Beginning May 5, Iowa Lottery players can receive a receipt every time they check or cash a lotto or instant-scratch ticket.

The receipts are the second phase of the Iowa Lottery's enhanced player security procedures that began in March. At that time, the lottery's “Sign It. It's yours” campaign began, requiring that players sign the backs of their tickets before they can be checked or cashed by an Iowa Lottery retailer. The lottery also began a public awareness campaign at that time to inform the public about the new procedures and players' rights and responsibilities when it comes to checking and cashing lottery tickets.

Sample "Not A Winner" and "Winner" customer receipts.

Receipts are now available for every instant-scratch or lotto ticket that is checked or cashed. Two receipts will be printed - one for the retailer and one for the lottery player - that will show the results of a particular ticket and whether it has won a prize. Receipts will not be involved for pull-tab tickets, as the amount of any pull-tab prize won is already printed under the tabs on the ticket.

Players are responsible for checking the accuracy of tickets before leaving the store, and for determining whether or not a ticket is a winner. If you believe you have won, and the terminal rejects, or a retailer disputes the validity of your prize claim, you may submit your claim directly to the Iowa Lottery for review. All risks of redeeming the ticket remain with the player. Iowa law prohibits the sale of lottery tickets to individuals under 21 years of age.

For more information, see our Sign Your Ticket FAQ page.