Contact Information

Need help? Listed below is important contact information.

Iowa Lottery Help Line


For Information on financial reporting, scratch ticket validations or general lottery questions.

Scientific Games


For help with the lotto terminals (Extrema or Sci-Scan).

Pollard Banknote


For help with scratch or pull-tab vending machines..

Regional Sales Offices

We have sales offices in Des Moines, Cedar Rapids, Council Bluffs, Mason City and Storm Lake. See Regional Sales Offices to find address, phone and email information for each office.